FAQ

Q1:Are you a manufacturer or trading company? Any audits?
A: We are professional manufacturer, BSCI and ISO9001:2023 certified factory with over 10 years experiences, located in Shunde, Guangdong.
About 1 hour to Guangzhou South Railway Station and 2 hours to Guangzhou Baiyun International Airport. You are warmly welcome to visit our factory any time!

Q2: Is it OK for OEM&ODM service?
A: Yes! We could accept OEM&ODM service with side, logo and packing, we also could open mould for you. Please contact us to make sure the details!

Q3: What is the MOQ(Minimum Order Quantity) of your products?
A: We don’t have any MOQ for 201 stainless steel, but 304. Most of our products have regular stock available.
Any trial order is welcomed by us. Please consult the sales department for details!

Q4: How can I get a sample?
A: Sample is available and free, welcome to have a sample order to test the quality and design. Also please kindly note it that the freight fee would be responsible by your side.

Q5: How about the package?
A: Normally, We have normal brown carton, plastic bag and foam for packing, also highly support customized packaging. Please feel free to contact us.

Q6: What about the leading time?
A: Standard sample Order: 3-7days;
Mass order: 15-30 days around after all artworks confirmed, and payments received. (it also depends on the QTY);
*For the special customization, please kindly feel free to consult us!

Q7: What are the payment terms?
A: You could propose any payment term that is most convenient to you. We are open to all options.